FAQs on our offer

Frequently asked questions.

Here are the questions our personal and corporate Cardholders ask most frequently.

Questions and answers on the Rewards program
Questions and answers on our cards
Questions and answers on emergencies
Questions and answers on our online services

If the FAQs have not answered your query, please call our Customer Service Centre on +41 (0)58 750 80 08.

Alternatively, send us your query electronically.